> ## Documentation Index
> Fetch the complete documentation index at: https://docs.linkinlist.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Manage Your LinkInList Billing & Subscription

> Add or remove LinkedIn accounts, switch billing plans, update payment details, cancel, or reactivate your LinkInList subscription — all in one place.

Your LinkInList subscription is designed to flex with your outreach needs — you can add or remove LinkedIn accounts, switch billing plans, update payment details, and cancel all from one place. Everything related to your subscription lives under **Settings → Billing** in your dashboard.

<Info>
  Billing is based solely on the number of LinkedIn accounts you connect. Channels such as WhatsApp, Facebook, Instagram, Meta Ads, and Email are included in every plan and do not affect your account count or monthly invoice.
</Info>

## Viewing Your Current Plan and Billing Details

To see your active plan, next billing date, number of connected accounts, and payment history, navigate to **Settings → Billing**. This page shows:

* Your current billing cycle (monthly or annual)
* The number of LinkedIn accounts on your plan
* Your next invoice amount and due date
* A link to the Stripe customer portal for payment management and invoice downloads

## Adding LinkedIn Accounts

When you connect a new LinkedIn account, your billing adjusts automatically. The new account is charged on a **pro-rated basis** for the remaining days in your current billing period, so you pay only for the time the account is active. All channels — WhatsApp, Facebook, Instagram, Meta Ads, Email, and LinkedIn — become immediately available on the new account.

<Steps>
  <Step title="Go to Settings → LinkedIn Accounts">
    Open your dashboard and navigate to the LinkedIn Accounts section in Settings.
  </Step>

  <Step title="Click Add Account">
    Select **Add LinkedIn Account** and follow the connection flow for your new account.
  </Step>

  <Step title="Review the pro-rated charge">
    LinkInList displays the pro-rated amount due for the remainder of your billing period before confirming.
  </Step>

  <Step title="Confirm and connect">
    Confirm the addition. Your new account is immediately active and billed accordingly.
  </Step>
</Steps>

## Removing LinkedIn Accounts

You can disconnect a LinkedIn account at any time. Billing for that account stops at the end of your current billing period — you retain access to the account within LinkInList until the period closes.

<Info>
  Removing an account does not trigger a partial refund for the current billing period. The account remains usable until your cycle ends.
</Info>

To remove an account, go to **Settings → LinkedIn Accounts**, click the options menu next to the account you want to remove, and select **Disconnect Account**.

## Switching Between Monthly and Annual Billing

You can switch from monthly to annual billing (or vice versa) from **Settings → Billing**.

* **Monthly → Annual:** The switch takes effect at your next billing date. You'll be charged the annual rate for all connected accounts going forward and save approximately 20%.
* **Annual → Monthly:** The switch takes effect when your current annual period expires. You'll move to monthly billing at the standard \$99/account/month rate.

<Tip>
  Switch to annual billing to save 20% if you're planning to use LinkInList long-term. At scale, the savings add up quickly — ten accounts saves you nearly \$2,400 per year.
</Tip>

## Updating Your Payment Method

LinkInList uses Stripe to process all payments. To update your credit or debit card:

<Steps>
  <Step title="Open Settings → Billing">
    Navigate to the Billing section in your account settings.
  </Step>

  <Step title="Click Manage Subscription">
    This opens the Dodo customer portal in a new tab.
  </Step>

  <Step title="Select Payment Methods">
    In the Dodo portal, click **Payment Methods** and add or replace your card details.
  </Step>

  <Step title="Save your changes">
    Stripe saves your updated payment method immediately. Your next invoice will be charged to the new card.
  </Step>
</Steps>

<Note>
  LinkInList never stores your card details. All payment information is held securely within Stripe's PCI-compliant infrastructure.
</Note>

## Downloading Invoices and Receipts

All invoices and receipts are available through the Stripe customer portal.

<Steps>
  <Step title="Go to Settings → Billing">
    Open the Billing page in your dashboard.
  </Step>

  <Step title="Click Manage Subscription">
    This opens the Dodo customer portal.
  </Step>

  <Step title="Navigate to Billing History">
    In the portal, select **Billing History** to view and download all past invoices as PDFs.
  </Step>
</Steps>

## Cancelling Your Subscription

You can cancel your LinkInList subscription at any time — no cancellation fees, no hoops to jump through.

<Warning>
  Cancelling your plan stops new campaigns from launching once your billing period ends, but **does not immediately pause active campaigns**. If you want to stop outreach right away, manually pause all active campaigns before cancelling.
</Warning>

<Steps>
  <Step title="Go to Settings → Billing">
    Open the Billing section in your account settings.
  </Step>

  <Step title="Click Manage Subscription">
    Select the **Manage Subscription** button to open your billing options.
  </Step>

  <Step title="Select Cancel Plan">
    Choose **Cancel Plan** from the available options.
  </Step>

  <Step title="Confirm cancellation">
    Review the cancellation summary and confirm. You'll receive an email confirming your cancellation.
  </Step>

  <Step title="Continue using LinkInList until period end">
    Your access remains fully active — including all channels — until the end of your current billing period. No features are restricted.
  </Step>

  <Step title="Data retention and deletion">
    After your billing period ends, your account data — including contacts, campaigns, and messages across all channels — is retained for **30 days**, then permanently deleted. Export any data you need before this window closes.
  </Step>
</Steps>

<Info>
  LinkInList notifies you of any significant pricing changes at least **30 days in advance**, so you always have time to decide whether to continue before new rates take effect.
</Info>

## Reactivating a Cancelled Account

If you cancelled your subscription and want to come back, you can reactivate your account before your data deletion window closes (within 30 days of your billing period ending).

<Steps>
  <Step title="Log back into your account">
    Sign in at [auth.linkinlist.com](https://auth.linkinlist.com) using your existing credentials.
  </Step>

  <Step title="Go to Settings → Billing">
    Navigate to the Billing page, where you'll see a prompt to reactivate your plan.
  </Step>

  <Step title="Select your plan">
    Choose monthly or annual billing and confirm your payment method.
  </Step>

  <Step title="Resume your campaigns">
    Your account, contacts, and campaign history across all channels are restored. Re-enable any campaigns you want to resume.
  </Step>
</Steps>

<Info>
  If 30 days have passed since your billing period ended and your data has already been deleted, you'll need to start fresh with a new account. Contact support if you're unsure of your data status.
</Info>

## Contacting Support for Billing Issues

If you have a billing question that isn't covered here — including refund requests, invoice discrepancies, or issues with your payment — reach out to the LinkInList support team.

* **In-app chat:** Use the chat widget in your dashboard for the fastest response
* **Email:** Contact support directly from the **Settings → Help** page
* **Demo / enterprise inquiries:** [Book a call with the team](https://cal.com/linkinlist/linkinlist-automation-demo)

The support team handles billing issues during business hours and typically responds within one business day.